Privacy Policy

1. Introduction

Welcome to GOSAGES, operating within Sages Group Limited. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us, including when you visit our website, purchase products, or use our services.

By using our website(s), you confirm that you accept this Privacy Policy and consent to the collection, use, and processing of your personal data as outlined below.

2. Company Information

Company Name: GOSAGES (Sages Group Limited)
Registered Office: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, United Kingdom, IP28 7DE
Company Registration Number: 16236289

3. Information We Collect

We collect and process personal information about you when you interact with us, including:

• Information You Provide Directly

  • When you register an account, place an order, or subscribe to our services.
  • When you contact us for support, submit product reviews, or participate in promotions.
  • When you engage with us on discussion boards, social media, or surveys.

• Automatically Collected Information

  • IP address, browser type, and device details when you visit our website.
  • Cookies and tracking technologies to improve user experience and analyse website traffic.

• Payment Information

  • Secure payment details when making a purchase (processed by third-party payment providers).

4. How We Use Your Information

We use your data for the following purposes:

• To process and fulfil your orders, including shipping and returns.
• To provide customer service and respond to inquiries.
• To improve our website, products, and services.
• To send marketing communications, if you have opted in.
• To comply with legal and regulatory obligations.

5. Data Sharing and Third Parties

We do not sell your personal data. However, we may share it with trusted third parties, including:

• Service Providers – Payment processors, delivery companies, and marketing platforms.
• Legal Authorities – If required by law or for fraud prevention.

All third parties are required to comply with UK and GDPR data protection regulations.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, theft, or unauthorised access. Secure encryption and access controls are in place to ensure data security.

7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

For more details, please refer to our Cookie Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Address: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, United Kingdom, IP28 7DE

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.